Maui Luxury Real Estate Team

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Maui Luxury Real Estate Team

The Maui Luxury Real Estate Team is a select group of Maui Realtors and Brokers from Keller Williams Realty Maui bringing top service to buyers and sellers of real estate property on Maui with a special focus on the luxury market. Find out about our long history serving the island, view our locations, read our client testimonials, meet our crew, or even join our crew!

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Our Team
Susan DeLoria
Susan C. DeLoria
R (B) ABR e-Pro #RB-22721

Mobile: (808) 250-5948

Office: (808) 495-0022

Katie Zimmerman
Katie Zimmerman
R (S) e-PRO #RS-75832

Mobile: (808) 280-8986

Office: (808) 495-0022

Gina Parola
Gina M. Parola
R (B), RSPS, RENE, ABR, SRS #RB-17055

Mobile: (808) 870-2525

Office: (808) 495-0022

Ann Williams
Ann Williams
R (B), ABR e-pro #RB-22703

Mobile: (808) 385-1528

Office: (808) 495-0022

Our Locations
Fairway Shops Office
Kaanapali Shores
Working With Us
The Maui Luxury Real Estate team is part of the number one real estate franchise providing services for Maui’s most discerning clients. Keller Williams Realty Maui is a Keller Williams Realty franchise that traces its history back to Austin, Texas when it was simply known as Keller Williams Realty, Inc. Since its inception in 1983, the company has expanded to over 740 offices and 150,000 associates across the globe, including the local Maui office that the Maui Luxury Real Estate Team works out of in Kaanapali. Keller Williams cultivates strong values, a world-class education, technology-driven data and a culture that focuses on results through people. This unique business model has allowed us to excel. In 2016, Keller Williams Realty Maui joined forces with Whalers Realty Inc. in a merger that combined two of Maui’s most respected real estate brokers. Whalers Realty Inc has a rich history with over 40 years of experience on Maui. Since 1976, the company has been one of Maui’s leading brokerage firms. In 1982, Robert “Bob” Cartwright joined Whalers Realty, Inc., quickly becoming the Broker in Charge. In 1993, he purchased the company with his wife Tess. In West Maui’s luxury resort area, our office operates under the Keller Williams brand in Kaanapali. Our special team of luxury property REALTORS® includes 4 members from the original Whalers Realty, Inc. This Kaanapali office location is beneficial in promoting the sale of home sites, luxury homes, condominiums and new developments. The locations in Kaanapali are in peak traffic area and attracts high-caliber clientele. Our sales success on Maui can be attributed to our knowledge of the local market combined with a commitment to business principles founded on the aloha spirit. For each of our projects we work together with developers to meet not only their expectations, but also the buyers’ need for a quality purchase experience. Our team of professional REALTORS® is available to serve your Maui real estate needs, and to make the purchase and sale of Maui property a wonderful experience to remember.
Client Testimony
More Testimony
  • I first met Ann Williams in 8/2022 when she was the agent who showed me a rental unit at the Masters. I rented the unit while looking for a condo to buy. At that time Ann mentioned the unit above me was for sale. I was impressed that Ann didn’t put any pressure on me whatsoever to buy this unit. Over the next few months I decided I was interested in purchasing the unit upstairs. Ann was really prompt with all our back and forth communications. Over the years I have bought and sold multiple residential properties. Ann is hands down the best agent I have ever worked with. She is very professional, honest, diligent, punctual, gracious and has a strong work ethic. Ann is extremely knowledgeable about the housing market in this area, and the island in general. As a newcomer to Maui I had many basic questions, and Ann always treated me with great respect and was extremely helpful, going the extra mile many times.C. Chamberlain
  • Thank you for again helping me with selling a property successfully! You and the Whaler Team are always a step ahead of what I need. All I need to do is sit back and watch you guys work your magic! Your team is the epitome of customer service. You always endeavor to get me to my goal with as little work as possible on my part…what could be better? You and your team really go the extra mile in terms of honesty and hard work for their client’s best interest.
    B. Wade, West Des Moines, IA
  • Good service, Trustworthy, Efficient
    E. Richardson, Honolulu, HI
  • I wanted to bring to your attention the outstanding help given to me by the WTIO Team in preparing to sell our unit at The Whaler. They are very thorough and careful agents.
    R. Jarvis, Los Altos Hills, CA
  • Kaanapali Alii Team Ann and Sue are a remarkable team of professionals. They have worked diligently and effectively to accommodate every request we have made regarding the sale of our property. Their cheery attitude has been equally valuable. I and my family are deeply grateful for the personal effort which each of them has made to assist in selling our property. Their combined experience and local contacts made a huge difference when various objectives had to be accomplished.Hire them, you will be glad you did.
    Dora Bursey, Tucson, AZ
  • “Dear Sue… We would not be owners of apt 1103 of the Kanapali Alii if it hadn’t been for your herculean efforts. It was not your ordinary real estate transaction by any means. It had many wrinkles and could have fallen through; but you held it together and it closed. However, that is not the reason Rosemary and I want to thank you. Normally, closing would have been the end, but you went above and beyond our wildest expectations in readying the unit for the rental program. We were worried when a family emergency cancelled our plans to travel to Maui to clean out, repair and furnish the apartment. You followed through–clearing out unnecessary household items, contracting for and overseeing repairs, shopping for furniture and even taking items to a consignment shop for resale! Your attention to detail should be applauded. Thanks to your efforts, we are in the rental pool and renting very well! There is not a doubt in our minds that we would not be in this position if you had not performed such an outstanding job. Looking forward to celebrating with you when we come to Maui in November!”
    Harry and Rosemary Pearce NJ
  • Katie Zimmerman and her team at Maui Luxury Real Estate were a joy to work with! They made the process of buying our Maui home a breeze and were with us every step of the way. Katie is very knowledgeable, professional, kind, and funny, too! She made us 2 of the happiest people on Maui. We can’t thank her enough! Highly recommend Maui Luxury Real Estate Team!
  • “I’d like to recommend Susan DeLoria to anyone looking for property in Hawaii. She is not only knowledgeable and informative, but also extremely pleasant to work with. We enjoyed time with Susan in Maui (always at our convenience) and then spent time on the phone and communicated via email too, we were with her for several months and she still keeps in touch to make sure all is well. During the process she did everything she said she would and always offered to do more. Susan was even able to get us a property that wasn’t listed for sale! She was always willing to do whatever we wanted and never tried to push us into anything. We did a long distance closing and she was extremely helpful with the walk-thru and getting the seller to fix needed items and then she followed through to make sure that everything was completed satisfactorily. Susan is friendly, always returns calls and emails promptly and just seems so willing to go above and beyond. She loves Maui and wants others to get the proper fit so that they will love it too. The whole process was so enjoyable (of course who wouldn’t be happy in paradise) that we’re even thinking of doing it all again – but not without Susan!” Noli and Cindy Libut CA
  • I have known Gina Parola for about nine years now, initially meeting her during my search to purchase a residential property.  From the outset, Gina exercised her innate generosity and professionalism during my exhaustive search, driving me through neighborhoods  from Kihei to Napili.  The purchase process on a short sale without my presence was a complicated one but made to look routine due to Gina’s considerable real estate knowledge.  If a short sale without the purchaser present is complicated, try a sale during a global pandemic.  And of course Gina performs above and beyond expectations as well as taking care of a considerable number of loose ends.  Gina is an exceptionally talented real estate professional who I trust unreservedly.  If you are lucky enough to have Gina take on your business – do not hesitate – you can rest assured that the transaction will be completed to the highest standards.
 T. Maguire – Vancouver, Canada
  • “Katie Zimmerman was our real estate professional on a purchase of a condo at the Whaler in Kaanapali. Katie was always available to answer questions and provide advice. She worked very hard with the sellers to make the transaction work for everyone. Katie is talented and easy to work with. She knows Maui properties. Her eye for detail is remarkable and we had confidence that she would catch any concerns or red flags that could influence the transaction. My wife Eileen and I would highly recommend Katie Zimmerman in purchase or sale of properties on Maui.” Dr. Mike A
  • “This is a great company to work with and none better on the islands” D. Pishione
  • “We both believe you have managed a miracle – selling out condo for a good price in a challenging market. Thank you for keeping us informed and updated during the listing.” Mr. & Mrs. Mark Erickson Tucsco AZ
  • “Everything at Whalers Realty Inc. is class – the personnel, the service, and the satisfaction. I like doing business with you and will continue to do so.” … C. Gandy, Laguna Beach, CA
  • “…We cannot say thanks enough for how hard you have worked for us … Your ability to take care of all of the fine details has meant a lot.” … D. Wheeler, Oakhurst, CA
  • “… Your personal attention in letters and phone calls was very reassuring. A large business sale 2,500 miles away – it is nice to know people are doing the job right the first time!” …
    F. Camp, Lake Oswego, OR
  • “The sale and closing were handled efficiently, and we were very favorably impressed.” …
    J. Bovard, Penfield NY
  • “You and your company have gone beyond the call of duty … There should be a medal.” … E. Rice, Newport Beach, CA
  • “Thank you for all the help to close our unit. You all did well, and we feel very good about our purchase.” … R. & S. Michie, Olympia, WA
  • “Good service, Trustworthy, Efficient” … E. Richardson, Honolulu, HI
  • “Whalers Realty-Always the Best!” …T. Hill, Lahaina, HI
  • “It has been our pleasure to conduct business with such an efficient organization. We found your staff to be exceptionally professional, courteous, and accommodating whenever we requested their assistance. We will recommend your company to all our friends.” …
    Mr. & Mrs. F. Williams, Bronx, NY
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  • “Everything was handled in a professional manner—I was very satisfied.” … W. Anderson, Palm Springs, CA
  • “The closing was well-handled.” … W. Snyder, Chevy Chase, MD
  • “Outstanding as always … including all the office staff & salespeople.” … Mr. & Mrs. T. Menk, Tahoe City, CA
  • “Many thanks for your professionalism in the sale of our condo. We would highly recommend Whalers Realty.” …Mr. & Mrs. K. Merport, Foster City, CA
  • “Thank you for the excellent service… The whole transaction was a pleasure.” … Mr. & Mrs. Horwitz, Fresno, CA
  • “I want to thank you again for your service, no doubt the best by far.” … R. Bloudell, Surrey B.C.
  • “Terrific job … great follow through. Thanks a million!” … M. Hertz Honolulu, HI
  • “WE were very pleased with your service, always have been.” Mr. & Mrs. Reinthaler, Penn Valley, CA“… Always available, always treated professionally and with respect. We had full confidence that Whalers Realty Inc. was looking after our best interest” … Mr. & Mrs. R. Fairburn, Canada
  • “I just wanted to compliment you on your superb web site. Of all the Maui realty web sites that my husband and I have visited, yours is the most comprehensive of them all. We enjoy visiting it again and again to view your long and varied list of properties.” … M. Miller, San Diego, CA
  • “Excellent service, very professional and effective. We will highly recommend you to friends and relatives” … E. Larson, Bass Lake, CA
  • “Whalers did it again! Selling our second condo in a year. We got great service from all the people at Whalers Realty.” … R. & S. Michie, Olympia WA
  • “We have bought and sold many properties but we never had the service/responsiveness/etc. equal to the excellent service of Whalers…they were great!” … M. Rubin, San Diego, CA
  • “Due to your assistance, [our] transaction was successfully completed. [The seller] … greatly appreciated your assistance.” … E. Kono, Honolulu, HI
  • “Excellent assisting in concerns of Seller and in management of all affairs regarding sale of property under difficult circumstances.” … Mr. & Mrs. Litwiller, Mississauga, Canada
  • “As always when you ask for the best you get the best!” … Dr. & Mrs. R. Millard, Bellingham, WA
  • “Great Job! … I look forward to more business in the future” … D. Dull, Lahaina, Maui
  • “With all the kindness you have shown over so many years, I am so grateful—you are the best!” … S. Adams, Newport Beach, CA
  • “We found through experience that not only you and Tess, but your staff can use the slogan Ask for the Best” …Mr. & Mrs. R. Green, Zephyr Cove, Nevada
  • “I feel this was handled very well and with speed.” … A. DeRosa, Los Angeles, CA
  • “We found the purchase was handled in an expeditious manner … Thank You!” … Mr. & Mrs. R. Aires, Granada Hills, CA
  • “We are really impressed how quickly things happened. Thanks for the great service and for keeping us informed along the way.” … Mr. & Mrs. Brace, Bellevue, WA
  • “Thank you for the efficient follow-up, prompt/quick return of phone messages and over-all fine job!” … Mr. & Mrs. Stonebrook, Steamboat Springs, CO
    “Staff is very helpful and responsive. Loved working with you.”…Ms. Sharon Hartung, Portland, OR
  • “I was very pleased with your professionalism and service. Mahalo to everyone at Whalers Realty! You are highly recommended!” … M. Winchatz, Mililani Town, HI
  • “We were very pleased with the fast and efficient sales and services provided by the personnel of Whalers Realty.” … Mr. & Mrs. R. Babicky, Carmichael, CA
  • “Thanks to Whalers Realty for always providing excellent service. Thanks for answering our questions and listening to our complaints.” … Mr. Hinohara, Maui, HI
  • “We think you are the best in the business. You create a friendship with your clients. Your staff is top notch also. Thank you so very much for your help.” … Mr. & Mrs. Ferrari, Maui, HI
  • “Whalers Realty is truly the best. Since 1979, they have been trusted & very professional in helping in all our sales & purchases and have my deepest gratitude” … C. Kerrigan, Santa Barbara, CA
  • “I am very satisfied will all the people in your office.” …
    C. Jaffari, San Diego, CA
  • “We are very grateful for the hard work you accomplished for us with this sale.” … Mr. & Mrs. C. Kern, Apple Valley, CA
  • “Thank you for all your help through the years.” … Mr. & Mrs. B. Maram, Highland Park, IL
  • “Very impressed with the Whalers staff’s professionalism … on top of all the details and eased me through the process.” … Mrs. S. Gibson, Sunriver, OR
  • “Your service was great—efficient and helpful.” … Mr. & Mrs. R. Werner, Plymouth, MN
  • “Ask for the Best– We did, and we got it.” … Mr. Tom Hill, Kula, HI
  • “… very professional job – I like attention to detail. We are very impressed with your knowledge and personal attention with our sale at all times. You made it ALL EASY! Thank you.” … Frank & Diane Crupi, Bend, OR
  • “Your entire staff was very helpful during the listing, sale & post-sale period of our transaction. We were informed & updated along each step of the process.” … Mr. & Mrs. Richard Luther, Vancouver, WA
  • “Thank you for handling our transaction in a professional & expeditious manner. Your staff is very accommodating & pleasant to work with.” …
    Mr. & Mrs. John Lamon, Yuba City, CA
  • “Smooth as Silk.” … Mr. & Mrs. Kenji Kurita, Modesto, CA
  • “Thanks to you and your staff for a great job.” … Douglas Y. Kubota, Kailua, HI
  • “It was a delight working with such warm, friendly & helpful people. I could work with them every day.” … Mr. Ralph Cahill, Chicago, IL
  • “Excellent!” … Dr. & Mrs. Donald Hegge, Sequim, WA
  • “You did a good job. Very professional.” … Mr. Richard Dwyer, Hillsborough, CA
  • “Very prompt service – friendly staff that kept us updated through the whole process, from listing right through escrow. Would recommend their team to anyone considering real estate in Maui.”… Mr.& Mrs. Gregory B. Helgeson, Two Harbors, MN
  • “… The crew at Whalers did it again for us. We continue to be impressed with your thorough professionalism in matching buyers with sellers. We loved the Aloha spirit everyone brings to every transaction. Mahalo!” … Mr. & Mrs. Robert Michie, Olympia, WA
  • “Very professional service in all aspects and phases of the transaction. The office staff is friendly, courteous and prompt. We will definitely use Whalers Realty for any future needs and highly recommend them to anyone in the market for excellent service and results.” … Mr. & Mrs. Donald Lehman, Henderson, NV
  • “Thank you for the excellent service you provided in obtaining our summer unit at The Whaler. All went well with lots of smiles.” … Mr. & Mrs. Gabor Somorjai, Berkeley, CA
  • “Professional – Courteous – Efficient – Very Helpful!”
    Mr. & Mrs. Harold Einhorn, Santa Rosa, CA
  • “Service is the Very Best!” …Mr. Earle Davis, Cardiff, CA
  • “One of the most professional business offices, my wife and I have had the pleasure, of doing business with. A real familyatmosphere. We enjoyed the experience!”…Mr. & Mrs. Philip Goossens, Cordova, TN
  • “Friendly, efficient, professional service—A++! Wish you were here to market all our properties!! Thank you!! Two thumbs up!”…Mr. & Mrs. James Kahn, Reno, NV
  • “Our sincere thanks to you, as well as to your staff for the up most quality of service provided during our recent real estatetransaction. It is indeed a pleasure to have worked with & known such a fine group of real estate professionals, your personal attention to ensure our transaction went smoothlyis greatly appreciated” Mr. & Mrs. Edward Hutcheson, Las Vegas, NV